Yes, the applicant or senior is responsible for obtaining all the necessary approvals from relevant parties such as landlord, MCST, or government agencies before commencing the installation of these senior-friendly fittings at their premises, where applicable.

For properties that are not owner-occupied, including rental properties, the installation of senior-friendly fittings under EASE (Private) programme is subject to the landlord’s agreement. The applicant/senior is responsible for securing all required approvals before installing the fittings.
For SLA, JTC and PUB residential State properties, as well as properties with URA conserved status, the applicant/senior shall seek approval from their respective landlords before installing senior friendly fittings. For State properties that are managed by SLA-appointed Managing Agents (MAs), please download a copy of the application form and approach the following MAs of the respective properties for assistance:
- Properties managed by C&W Services Pte Ltd
  - Telephone number: 6243 2969
  - Email: slaresi@cwservices.com

- Properties managed by Knight Frank Property & Facilities Management Pte Ltd

- - Telephone number: 6592 9742 / 9724 9042
  - Email: royston.tan@kfpfm.com.sg

For non-MA managed State properties, please approach SLA at https://go.gov.sg/slaenquiry-feedback or 1800 323 9829 for assistance. As some of the fittings (e.g., grab bar, handrail, and single-step ramp) are to be installed at the exterior of the building, the applicant/senior must obtain additional clearances from other relevant agencies such as URA.

Frequently Asked Questions (FAQs)

Applying for EASE (Private) Programme

Installation of the Fittings

Payment

Post-installation